Legal
License
Curaçao licence number, scope, licensor contact, and dispute-resolution path.
Last updated
1. Licensee
The Service is operated by Ultimate Poker Holdings N.V., a company organised under the laws of Curaçao with registered office at Heelsumstraat 51, E-Commerce Park, Curaçao. Registration number: [REG #].
2. Licence
Licence number: [LICENSE #] Issuer: Curaçao eGaming Verifier: validator.curacao-egaming.com
The licence authorises the operation of online games of chance, including peer-to-peer poker, to players outside the licensor’s prohibited jurisdictions. The full text of the licence and its conditions is held on file at our registered office and is available to regulators on request.
3. Scope
The licence covers:
- Cash-game poker (No-Limit Hold’em, Pot-Limit Omaha, Short Deck, and other variants we offer).
- Tournament poker (scheduled MTTs, Sit & Gos, satellites).
- Play-money poker.
It does not cover sports betting, casino slots, or any product we do not currently offer.
4. Player-facing conditions
The licence requires that we, among other things:
- Verify the age and identity of every player.
- Hold player funds in segregated accounts.
- Provide responsible-gambling tools.
- Operate a published complaints and dispute-resolution procedure.
- Maintain AML / CFT controls.
- Submit periodic reports to the licensor.
These requirements are reflected in the Terms of Service and the other policies in this section.
5. Restricted jurisdictions
We do not accept players from the United States, the United Kingdom, France, the Netherlands, Australia, Curaçao itself, and any country sanctioned by the United Nations, the United States Office of Foreign Assets Control, the European Union, or the United Kingdom. See the full and current list at /legal/restricted-countries.
6. Disputes
If you have a complaint we have not resolved to your satisfaction, the Dispute Resolution page sets out the path: internal resolution first, then escalation to the licensor.
7. Licensor contact
For matters that must be raised directly with the licensor:
Curaçao eGaming Licensing Authority Address and contact details published at validator.curacao-egaming.com.
8. Contact
For licence questions, write to legal@theultimatepokergame.com.