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Responsible gambling

Stay in control.

Poker is fun when it's a chosen leisure cost and a problem when it isn't. This page is the practical version: the limits you can set, a quick check on your relationship with gambling, and the places to call if you need help.

For our formal policy, see /legal/responsible-gambling.

Tools we offer

Everything in this list ships with every account. Limits reduce instantly; increases take 24 hours so a frustrated moment doesn't override a calm decision.

Deposit limits

Daily, weekly, or monthly caps. Increases take 24 hours to apply; decreases are instant.

Account → Limits → Deposit

Wager limits

Cap how much you can put across the felt over a chosen period.

Account → Limits → Wager

Loss limits

Stop play once net losses in a chosen window hit your line.

Account → Limits → Loss

Session timer

Auto-prompts after 30, 60, or 120 minutes. Optional auto sit-out when the timer fires.

Account → Limits → Session

Time-out (cool-off)

Lock yourself out for 24 hours, 7 days, 30 days, or 90 days.

Account → Limits → Time-out

Self-exclusion

Permanent or 6/12-month closure. Once activated, we will not re-open the account on request before the period ends.

Account → Limits → Self-exclude

Reality checks

Pop-up summary of session time and net result at chosen intervals.

Account → Limits → Reality check

Marketing opt-out

Turn off bonus emails, push, and in-app promo banners independently of transactional messages.

Account → Notifications

Open my limits page Self-exclude now

Quick self-check

Eight yes/no questions. Answers stay in your browser — we don't record them. Not a clinical diagnosis; if anything below applies, it's worth talking to someone.

1. Have you bet more than you could afford to lose in the last 12 months?
2. Have you needed to gamble with larger amounts to get the same feeling of excitement?
3. Have you returned another day to try to win back money you lost?
4. Have you borrowed money or sold anything to gamble?
5. Have you felt that gambling has caused problems in your life?
6. Have you felt guilty about the way you gamble or what happens when you gamble?
7. Have you wanted to stop gambling but didn't think you could?
8. Have you hidden bills, bank statements, or evidence of gambling from family?

Helplines

Free, confidential, available in many languages. Phone numbers below are country-specific; visit the website for international support.

How to set a limit — walkthrough

  1. Step 1

    Open your account

    Sign in, click your avatar (top right), choose Account → Limits.

    [screenshot: account menu]
  2. Step 2

    Pick the limit type

    Deposit, wager, loss, session, or time-out. You can layer them.

    [screenshot: limits page]
  3. Step 3

    Pick a window and an amount

    Daily / weekly / monthly. Decreases apply immediately.

    [screenshot: limit form]
  4. Step 4

    Confirm

    You'll see the active limit on your account page and in a confirmation email.

    [screenshot: active limits summary]